User Manual
App compatibility
FAQS
Contact us
User Manual
Pillgo User Manual
Pair with Pillgo
Sort pills according to Medication Time
Sort pills according to Medicine Type
Pair with Pillgo
Sort pills according to Medication Time
Sort pills according to Medicine Type
App compatibility
App Compatibility
The Pillgo App helps you set your medication schedule, receive pill-taking reminders, organize your medication data,
visualize your body reactions under different medications, and stay connected with your loved ones.
Download the Pillgo App
The Pillgo App is compatible with iOS 11.0 or higher, Android 4.4 or higher. May not be compatible with certain models.
Available Languages: 繁體中文 / 简体中文 / English
FAQS
Pillgo’s Warranty
| – The product(s) will be covered for a period of 1 month from delivery date. |
| – The warranty requires return of defective part/product directly to Qualife. Replacement of parts or product may be new or refurbished and will meet or exceed specifications of the original parts or products. |
| – Proof of purchase may be required. |
| – The repair or replacement of a faulty product within the warranty period remains at the discretion of Qualife. |
| – The Qualife warranty covers defects in parts but does not cover parts in workmanship, fair wear and tear, defect resulting from misuse, unauthorised modification, operation or storage outside the environment specification for the product or in-transit damage. |
Does the price include shipping fee?
| Yes, the price includes international shipping fee, but prices exclude any local duties or sales tax (e.g. GST or VAT). |
Does Pillgo ship worldwide?
| Yes, Pillgo ships worldwide. |
Is Pillgo a medical device?
| Pillgo is not a medical device. Do not rely on Pillgo to make decisions regarding medical care. Always consult a qualified and licensed physician, pharmacist, or other qualified health providers with any questions you may have regarding a medical condition or the proper use of pharmaceutical products. |
Will I need to pay for the app?
| Pillgo app is completely free-of-charge. |
How many medications does Pillgo hold?
Each compartment is able to contain 6 panadol-sized medications.
Is Pillgo waterproof?
| Pillgo is not waterproof, please do not put it in water. |
What kind of battery does Pillgo use?
| Pillgo is powered by built-in lithium-ion battery. It is rechargeable, with 1 week under typical usage. |
What is Pillgo?
| Pillgo is a smart pill box for individuals and/or caregivers. What makes Pillgo smart is the capability to integrate user’s biometrics with medication data for health status monitoring, and provide potential drug allergy advice to reduce the chance of getting side effects. |
Contact us
Please don’t hesitate to reach out if you have any concerns! We'd love to talk to you.
E-mail: info@qualife.com.hk
For technical support
Whatsapp: +852 6998 4646
Pillgo’s Warranty
| – The product(s) will be covered for a period of 1 month from delivery date. |
| – The warranty requires return of defective part/product directly to Qualife. Replacement of parts or product may be new or refurbished and will meet or exceed specifications of the original parts or products. |
| – Proof of purchase may be required. |
| – The repair or replacement of a faulty product within the warranty period remains at the discretion of Qualife. |
| – The Qualife warranty covers defects in parts but does not cover parts in workmanship, fair wear and tear, defect resulting from misuse, unauthorised modification, operation or storage outside the environment specification for the product or in-transit damage. |
Does the price include shipping fee?
| Yes, the price includes international shipping fee, but prices exclude any local duties or sales tax (e.g. GST or VAT). |
Does Pillgo ship worldwide?
| Yes, Pillgo ships worldwide. |
Is Pillgo a medical device?
| Pillgo is not a medical device. Do not rely on Pillgo to make decisions regarding medical care. Always consult a qualified and licensed physician, pharmacist, or other qualified health providers with any questions you may have regarding a medical condition or the proper use of pharmaceutical products. |
Will I need to pay for the app?
| Pillgo app is completely free-of-charge. |
How many medications does Pillgo hold?
Each compartment is able to contain 6 panadol-sized medications.
Is Pillgo waterproof?
| Pillgo is not waterproof, please do not put it in water. |
What kind of battery does Pillgo use?
| Pillgo is powered by built-in lithium-ion battery. It is rechargeable, with 1 week under typical usage. |
What is Pillgo?
| Pillgo is a smart pill box for individuals and/or caregivers. What makes Pillgo smart is the capability to integrate user’s biometrics with medication data for health status monitoring, and provide potential drug allergy advice to reduce the chance of getting side effects. |